Information for Families
Choosing care for a loved one is an important decision. We're here to support you with transparent communication, reliable care, and peace of mind.
We're Here for Your Whole Family
Choosing care for a loved one is an important decision. Brightville HomeCare supports families by providing transparent communication, clear care plans, and regular updates. We involve families in key decisions and encourage open discussion regarding changes in need or wellbeing.
We prioritise continuity of staff so individuals receive consistent care from familiar professionals. We also ensure care plans reflect cultural needs, dietary preferences, routines, and personal choices to maintain comfort and dignity.
Families can reach us at any time for clarification, support, or concerns. Your peace of mind matters to us.
How We Support You
Transparent Communication
We provide clear care plans, regular updates, and open channels for discussion regarding changes in need or wellbeing.
Continuity of Staff
We prioritise continuity so individuals receive consistent care from familiar professionals they know and trust.
Cultural Sensitivity
Care plans reflect cultural needs, dietary preferences, routines, and personal choices to maintain comfort and dignity.
Reliable Visit Times
Our systems ensure reliable visit times so families can plan around care visits with confidence.
Family Involvement
We involve families in key decisions and encourage open discussion about care preferences and concerns.
Peace of Mind
DBS checked, trained carers providing professional, compassionate care you can depend on.
Frequently Asked Questions
Common questions from families about our care services
Ready to Get Started?
Contact us today for assessments, referrals, and urgent starts. Our team responds promptly to all enquiries.
Address
Office 9483LL, 182-184 High Street North, Area 1/1, East Ham, London E6 2JA
Phone
Main: 07535 646 525 | Emergency: 07535 656 435
kayabdi2022@gmail.com