About Us & Quality
Dedicated to delivering person-centred care that improves quality of life through strong governance, robust safeguarding practices, and professional standards.
Our Mission & Values
Brightville HomeCare is a community-based domiciliary care provider dedicated to delivering person-centred care that improves quality of life. Our work is guided by strong governance, robust safeguarding practices, and a commitment to delivering safe, effective, caring, responsive, and well-led support.
We recognise the importance of cultural understanding, clear communication, and partnership working. Our leadership team consists of experienced professionals who understand the requirements of adult social care, commissioning frameworks, and regulated health and social care standards.
We believe that individuals living in the community deserve compassionate support delivered by trained and trustworthy staff. Every member of our team receives ongoing training, supervision, and competency assessments.
What Guides Our Care
Dignity
Treating every individual with respect and preserving their self-worth
Independence
Supporting individuals to live as independently as possible
Respect
Honouring personal choices, cultural needs, and preferences
Quality
Delivering high-quality outcomes through professional standards
Safeguarding & Quality Assurance
Brightville HomeCare maintains a strong commitment to safeguarding and quality assurance, ensuring every individual receives safe, professional, and compassionate care.
Safeguarding
All staff are trained to recognise, report, and respond to safeguarding concerns in accordance with local authority procedures. We work collaboratively with safeguarding teams, healthcare professionals, and families to protect individuals from harm.
Recruitment & Training
Recruitment processes include enhanced Disclosure and Barring Service checks, verified references, and comprehensive induction training aligned with the Care Certificate Framework. Staff receive continuous professional development, regular supervision, competency checks, and spot checks.
Quality Monitoring
Quality monitoring includes audits, incident reviews, service user feedback, and annual service evaluations. These processes ensure Brightville HomeCare operates in a safe, compliant, and continuously improving manner.
Continuous Improvement
We actively seek feedback from service users, families, and professionals to enhance our care delivery. Regular reviews and assessments ensure care remains effective and responsive.
Why Choose Brightville HomeCare?
Ready to Get Started?
Contact us today for assessments, referrals, and urgent starts. Our team responds promptly to all enquiries.
Address
Office 9483LL, 182-184 High Street North, Area 1/1, East Ham, London E6 2JA
Phone
Main: 07535 646 525 | Emergency: 07535 656 435
kayabdi2022@gmail.com